As a demonstration of our commitment to a quality service

we confirm you will receive:-

An early discussion of the nature of the case

An estimate as to the likely costs

A statement of the hourly rate chargeable

An early analysis of the strengths and weaknesses of your case, where appropriate

Regular reviews of costs incurred

An opportunity to “cap” costs

.

A timely response to all correspondence and to telephone enquiries within. If for any reason, eg absence from the office, this is not possible clients will be informed

Copies of all relevant documents and correspondence

Appointments as soon as possible – these can often be arranged within a day or two

Our offices cannot easily be accessed by those who have difficulty with steps (we have three leading to our entrance). If you feel that you may have a difficulty please telephone us to discuss a home visit.